Frequently Asked Questions
Everything you need to know about your luxury fragrance journey.
Are your fragrances 100% authentic?
Yes, all products sold by FAN DI PERFUME are 100% authentic, original brand names. We do not sell knock-offs or imitations and source directly from authorized distributors.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your scent sooner.
What is your return policy for perfumes?
We offer a 30-day return policy for unopened and unused items in their original cellophane packaging. Due to hygiene and safety standards, we cannot accept returns on bottles that have been sprayed.
Do you ship internationally?
Currently, we ship to over 50 countries worldwide. Please note that international shipping rates and customs duties vary by location and are calculated at checkout.
How should I store my perfume to ensure it lasts?
To preserve the integrity of the scent, store your perfume in a cool, dry place away from direct sunlight and extreme temperature changes, such as a bedroom dresser rather than a bathroom.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.